Frequently Asked Questions

HOW DO I USE THE FILTER COFFEE (LARGE CUPS) BUTTON FOR COFFEE?

The Filter Coffee (large cup) button on your Bella machine is currently programmed to use tea capsules. Should you wish to use this button for coffee, please follow the simple steps below:

  • Check there are no capsules in your machine
  • Check the machines handle is down
  • Ensure the machine is turned off at the base

Step 1
Press and firmly hold down the Espresso (small cup) and Filter Coffee (large cup) buttons and turn the machine on at the same time. The left button will flash orange.
Step 2
Press and release the middle button until the red light illuminates on the right hand side.
Step 3
Press and release the Espresso (small cup) button once to complete this process. Turn the machine off and then on again. You have now successfully programmed your machine to use all three buttons for coffee. Your machine is ready to use as normal.

TO INCREASE TEMPERATURE OF COFFEE

Turn unit off, raise lever, press top and bottom button at the same time whilst turning the machine on. Release fingers, press and release middle cup button three or four times until you have only the red and large cup button alight. Turn machine off, lower lever, turn machine on.

RED LIGHT ON AND BEEPING

Indicates machine requires water (even if tank is full)

>> Prime – Ensure machine is on
>> Lift handle and ensure no capsule is inside
>> Lower handle and place an empty cup under the spout
>> Press the >> second button, continuously holding it until water is drawn through the spout.

To ensure the machine has adequate water reserves and as part of your daily maintenance, prime the machine before every coffee is prepared.

AMBER LIGHT ON AND/OR RED LIGHT

Indicates the unit is in the `automatic descale mode’. Follow steps in manual to perform descale. (NOTE: This will take time – do not interrupt the process)

TO RESET BELLA/LUNA IF STUCK IN DESCALE MODE

Reset - To ensure the machine is not in the `menu mode’ or `descale mode’ you can:

>> Turn machine on
>> Press and hold top and bottom cup button for 10 seconds or the unit emitted three beeps
>> Remove fingers from buttons
>> Turn machine off
>> Turn machine on

NO LIGHTS ON SIDE OR CUP LIGHTS

Perform Manual Reset.

MAP BELLA/LUNA MANUAL RESET INSTRUCTIONS

  1. Turn the machine off and raise the lever to open the capsule compartment.
  2. Press and hold down the Espresso (small cup) button while simultaneously switching the machine on.
  3. Continue to hold the Espresso (small cup) button and quickly close and open the lever. The machine will beep 3 times.
  4. Release the Espresso (small cup) button. After a few seconds, the beverage buttons and alarm light will blink.
  5. Close the lever.
  6. Place a cup on the drip tray. Press the Long Coffee (medium cup) button once. Wait approximately 2 minutes. The cycle is complete when the 3 buttons are steadily lit. Repeat this step if alarm light continues to blink.